Returns Policy

If you order an item that isn’t what you expected, or you no longer want it, then feel free to return it back to us within 14 days of receiving the goods, provided it is in an unused, new and resalable condition, for a full refund.

Customers have to contact us before any goods are sent back.

In cases where the item received is damaged, faulty, or incorrect, then you must let us know within 3 days of receiving the goods. You will be entitled to a refund, exchange or replacement item, once we receive the original order back, unless otherwise communicated.

F&H Global Foods accepts no responsibility over returns shipping costs, unless the item is faulty, incorrect or damaged. In which case, we will provide either a Tracked Returns label or courier collection.